Introducing: Virtual Guide Powered by Forward Solutions11 July 2013 We are proud to introduce Forward Solutions’ Virtual Guide, the all-around online assistant that brings online customer experience to the next level.
The Virtual Guide is an interactive web application that will change the landscape of online customer experience through its myriad of uses — it runs through Flash, a cross platform browser based plugin that provides uncompromised viewing of expressive content, applications, and videos across browsers and operating systems. It is also compatible with the latest browsers such as Google Chrome, Mozilla Firefox, Safari, Internet Explorer, among others. It features customizable characters and has flexible animations that can be modified to suit numerous types of businesses.
Great for launching special promos or contests, demonstrating products, , advertising events, brands and products; the Virtual Guide can help explain a difficult concept, highlight your company’s products and services, or simply say “hello” to your website visitors. Instead of letting your customers read through a bunch of words to let them know about your company background, it is refreshing to be able to give a personal touch to your customers’ online experience by speaking directly to them.
Virtual Guide can be your homepage assistant that would greet visitors, guide them how to move around your website and help them easily find relevant information that they are looking for. It can be your testimonial assistant that would let your customers creatively share their experiences with your company to help in attracting potential clients. You can also make use of the Virtual Guide as your transactions assistant, especially if you have an eCommerce site, to assist your customers with their online transactions.
Virtual Guide is yet another breakthrough that demonstrates an innovative and creative use of technology of Forward Solutions. Embodying the values of the company - technology, value, efficiency and innovation, the Virtual Guide is only one in the many services that Forward Solutions provides.